Not just another job, but an opportunity to work for one of the best insurance companies in the country and reap the rewards that go along with that level of success. We’re a 195 year old company that works hard not to act our age; as a result, we have been recognized as one of the “Best Places to Work in Vermont”. An open and collaborative environment, coupled with exceptional compensation and benefits help to make us one of the most attractive employment opportunities in the country.
We are seeking a team-oriented individual to join our team of dedicated personnel that will be instrumental in delivering outstanding support and assistance to our internal and external customers. The Senior Customer Experience Representative will provide guidance, training and support to ensure the delivery of outstanding service is provided to our internal and external customers. This role involves managing complex inquiries, resolving escalated issues, and collaborating with internal teams to optimize processes and procedures. The ideal candidate has five or more years of experience in accounting, underwriting or insurance related customer service roles and has strong problem-solving skills, analytical mindset and is capable of identifying trends and recommending solutions to enhance operational efficiencies.
If you have qualifications that you feel would allow you to contribute to the continued success of Vermont Mutual, we’d love to hear from you.
How to Apply:
Submit cover letter, salary requirements and resume, in strict confidence.