With Vermont Mutual's staff successfully and safely operating at their remote locations, our focus has shifted to an analysis of the potential impact of the COVID-19 pandemic on our customers.
Like some carriers, we’ve begun to see a decrease in auto claims resulting from the stay-at-home orders across the Northeast. While it’s difficult to predict where this will settle and how quickly it will rebound, Vermont Mutual believes it is in the best interest of our customers to issue a refund.
Starting May 1, 2020, we will begin mailing letters to our Personal Auto customers advising them that they qualify for a payback equivalent to 20% of their auto premium for 3 months.
In addition, we will be offering an opportunity for those customers would prefer to directly donate their rebate to do so easily and quickly by visiting the web address supplied in the letter (or by scanning the QR code also included in the letter) with their smartphone. The charities selected (below) are those directly helping local communities affected by the COVID-19 pandemic:
• Feeding America
• Meals on Wheels
• The United Way
• The Salvation Army
Vermont Mutual appreciates and values our customers and we are grateful to be able to provide this premium refund. Working together, we will all get through this.
If you are a Vermont Mutual Auto customer and wish to choose a charity instead of receiving a payback, please visit the link below: