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About Vermont Mutual

About Vermont Mutual

Chartered in 1828, the Vermont Mutual Insurance Group® is one of the ten oldest mutual property/casualty insurers in the United States. We have operated continuously since that time in Montpelier, Vermont. Along with the wholly owned subsidiary, Northern Security Insurance Company, Inc. and the affiliated Granite Security Insurance Company, Vermont Mutual Insurance Group provides coverage throughout the Northeast. With more than 800 independent agency office locations, the Group insures over 300,000 policyholders. Rated “A+ Superior” by A. M. Best and a Ward’s Top 50 performing property and casualty insurance carrier for the past 13 consecutive years.

We offer personal and commercial insurance in Connecticut, Maine, Massachusetts, New Hampshire, New York State, Rhode Island, and Vermont.

What is a Mutual?

A mutual insurance company is a company that is owned by its policyholders. Unlike public insurance companies that answer to stockholders, we answer to our policyholders. Vermont Mutual is an insurance company that exists for the protection of its policyholders.

Distinctions

Vermont Mutual has been consistently recognized as one of the most secure and reliable insurance companies in the United States.

  • Ward Top 50
  • AM Best A+ Superior
  • Named the Deane C Davis Outstanding Vermont Business in 2018
  • Voted one of the Best Places to Work in Vermont in 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
  • Five Star Carrier by Insurance Business of America Magazine
  • Top 5 Public & Private Carrier by Carrier Management Magazine.
  • Company Excellence Award from PIA of NH

Vermont Mutual Insurance Group® – Mission and Values

Protection for Your Personal and Business Needs

Our Mission

To provide financial security for our policyholders and agents by offering quality products and outstanding service.

Vision Statement

Vermont Mutual Insurance Group® will be financially stable, efficient, and provide exceptional service to our policyholders and our agents.

Our focus is to build upon core competencies and expand our products. We are able to compete with regional and national companies in our chosen markets. Insurance products and services are marketed regionally, primarily in the northeastern states. A key group of independent agents forms the distribution mechanism for our products. We have distinguished ourselves as a regional company by being proactive in responding to changing market conditions.

We will be a technologically advanced company, where automation is embraced as a means to provide cost effective products and services to our customers. Employees throughout the company are trained to utilize technology to effectively perform their job responsibilities. Data required to make sound business decisions is readily available via efficient information systems.

We have a highly motivated, loyal, and dedicated workforce. Our employees are active in continuing professional development.