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Vermont Mutual Introduces myVM, a New Customer Web Portal

Vermont Mutual Insurance Group® recently introduced its latest web initiative, myVM® (myVM.vermontmutual.com). The new myVM customer portal is designed to give Vermont Mutual policyholders greater access to vital information about their policies with the Group.

“As customer expectations evolve, we need to evolve with them” said Mark McDonnell, Vermont Mutual’s Senior Vice President. “We believe the 24/7 functionality provided by myVM, along with the expert guidance and service customers can only get from an independent agent, is a combination that can’t be beat.”

The new myVM offers Vermont Mutual policyholders a safe and secure way to follow the status of a claim, access their policy information, even print ID cards. The new web portal also features a responsive design, allowing visitors access to myVM from any device.

“In addition to the excitement around what the introduction of myVM means to our customers, we’re very proud to have developed this new tool entirely in-house” said Joanne Currier, Vermont Mutual’s Vice President of IT. “The experience gained through that process positions us well as we undertake future projects aimed at enhancing a customer’s overall experience with Vermont Mutual.”

Additional features of myVM include the ability to receive optional convenience reminders via text or email. Vermont Mutual convenience reminders are designed to make it easier for policyholders to remember important yearly events, such as a license renewal, vehicle registration or even the birthday of a special someone.

The new myVM is available to customers of Vermont Mutual, Northern Security Insurance Company, Inc. and the affiliated Granite Mutual Insurance Company.

Vermont Mutual Recognized as a ‘Best Place to Work’

MONTPELIER, Vermont (January 19, 2016)—Vermont Mutual Insurance Group®, long recognized as a top 50 Property and Casualty insurer by the prestigious Ward Group, was recently recognized as one of the 2016 Best Places to Work in Vermont by Vermont Business Magazine and the Vermont Chamber of Commerce.

Every year Vermont Business Magazine surveys companies to identify the best places to work in the state. They review company policies, systems, practices and demographics. Included in the assessment are anonymous survey responses from employees, which account for 75% of the total evaluation. Notably, Vermont Mutual had an impressive 88% survey participation, more than twice the required response rate for the survey.

The awards program, which began ten years ago, is presented in partnership with the Vermont State Council, Society for Human Resource Management, the Vermont Department of Labor, the Vermont Department of Economic Development, and Best Companies Group.

Upon announcing Vermont Mutual as one of the recipients, John Boutin, Publisher of Vermont Business Magazine, stated “It is great to see Vermont Mutual Insurance Group make the list of the Best Places to Work in Vermont 2016. This distinction is not easy to come by and says a lot about the companies who make the list. VBM is proud to include Vermont Mutual to this list and Vermont is very fortunate to have such a great company located here.”

“Being recognized as a Best Places to Work recipient is an honor we enthusiastically share with our employees” stated Dan Bridge, Vermont Mutual’s President and CEO. “The distinction speaks to the healthy and supportive work environment all of our employees endeavor to create...an environment that is reflected in the industry-best results Vermont Mutual has earned year after year.”

“Vermont Mutual has been a proud employer in Vermont for over 185 years and we remain grateful to our 250 employees, some of whom have been with the company for decades, for their dedication to Vermont Mutual, our agent-partners and our customers” said Vice President of Human Resources, Sue Chicoine. “And we’re very pleased to know that our employees think so highly of Vermont Mutual as a place to work.”

The Best Places to Work in Vermont 2016 Ceremony, along with the announcement of the final rankings, will be held March 31, 2016 at the ECHO Lake Aquarium and Science Center.

Vermont Mutual Television Commercial

The following Vermont Mutual commercial is set to air on Vermont's own WCAX, as well as numerous cable channels (including ESPN, HGTV, MSNBC, CNN & more).

Vermont Mutual's Latest Television Commercial

Vermont Mutual Insurance—Only From Your Independent Insurance Agent

Vermont Mutual is proud to offer comprehensive insurance solutions only through your local Independent Insurance Agent.

Vermont Mutual Honors Employees for Years of Service

25 Year Club

Vermont Mutual Insurance Group® recently held its 33rd annual meeting of the “25 Year Club”. Every year Vermont Mutual hosts a reception and dinner to honor those employees, both active and retired, who have given at least 25 years of service to the company.

A total of eighty-one guests were on hand to celebrate and recognize several Vermont Mutual employee milestones. First welcomed to the Club was new member, Jennifer Rouse, who celebrates 25 years at Vermont Mutual. Also acknowledged were Mary Gray and Rose Thompson for 30 years of service and Lisa Edson and Lisa Seaver for 35 years of contributions. In addition, two more employees, Alice Bard and Diane Couture, were both honored for their 40 years at Vermont Mutual.

During the evening’s festivities, Arnold Lawson (Vermont Mutual employee from 1963 - 1999), announced that he will be stepping down from his role as Club President, a position he has held for 27 years. The newly elected Club President, Kevin Croteau, has been with Vermont Mutual for 27 years. Renee Bilodeau (29 years with the Company) will maintain her role as the Club’s Vice President and Secretary.

Speaking at the event, Dan Bridge, Vermont Mutual’s President and CEO remarked: “It is a privilege to work with these fine insurance professionals. This event makes it clear that people can enjoy a rewarding career and offer positive lifelong contributions if they find the right home.” The “25 Year Club” is proud to have 66 members in its ranks, 43 of whom are active and current Vermont Mutual employees.

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