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Underwriting Service Technician


To perform a variety of commercial lines and or personal lines tasks - related to application entry/registration; processing money and non-money policy changes; processing basic renewals; basic cancellations; and other various duties to support the underwriting service group.


  • Enter policy application data into AS-400 or Ecomm for various personal lines products.
  • Register Quotes and New Business for commercial lines products.
  • Process policy pre-renewals, basic renewals, cancellations, reinstatements, basic add from cancels (AFC) and basic retroactive endorsements (Retros).
  • Perform certain policy tasks associated with non money endorsements in various workflows, including mortgagee lists.
  • Perform certain policy tasks associated with money endorsements in various workflows.
  • Keep up-to-date on all current department procedures related to processing many different types of application entry; policy endorsements and cancellations.
  • Performs other duties or special projects as required or as assigned.


Moderate supervision is received from the Underwriting Service Manager and/or other senior staff members.


  • High school education plus 1 to 2 years of relevant office experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
  • Excellent data entry skills, good reading and spelling skills, photocopying, good math skills and general clerical skills.
  • Some relevant experience working with complex computerized information systems.
  • Experience with AS-400, ImageRight, and Microsoft Outlook preferred.
  • Ability to understand and follow policy processing procedures.
  • Ability to deal with other company personnel as well as outside agents in a courteous and efficient manner.


  • Predominately sedentary office position with high frequency of keyboarding/computer work required.
  • The physical demands are minimal and typical of similar jobs in comparable organizations.
  • The work environment is representative and typical of similar jobs in comparable organizations.

How to Apply:

Submit cover letter, salary requirements and resume, in strict confidence.

Apply Online

We consider applicants for all positions without regard to race, color, religion, sex, national origin, ancestry, place of birth, gender identity, physical or mental disability, sexual orientation, genetic information, age, or veteran status, or any other legally protected status. Applicants requiring accommodation in the application and/or interview process should contact the Human Resources Department at ContactHR@VermontMutual.com.

We offer a comprehensive and competitive benefits package for all of our employees:

Competitive Salary
Paid Time Off
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance

Life Insurance
Disability Insurance
Professional Development
Wellness Programs
Company-sponsored Events
...and more!

Questions? Please call us at 800-451-5000

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Agent Locations: Connecticut, Maine, Massachusetts, New Hampshire, New York State, Rhode Island and Vermont.