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Loss Control Manager


Responsible for the design, development, implementation and monitoring of programs aimed at improving the underwriting, risk selection and profitability of Vermont Mutual’s property insurance business; including HO, renters, condo, dwelling fire and property business written on our Business Owners policy form.


  • Completion of property inspection reports and recommendations for more complex personal and commercial new and renewal business.
  • Management, operation and financial efficiency of company’s property inspection program.
  • Training and development of underwriting, claims, and marketing staff pertaining to property evaluation, underwriting and risk selection and risk mitigation.
  • Design, development and implementation of (certified) continuing education programs to staff and partners.
  • Evaluation of segments of the Vermont Mutual portfolio as well as recommending areas and specific actions for improvement, including but not limited to appropriate loss control for seasonal/secondary property, assessment of multi-family portfolio, opportunities for further penetration in tenant and condo markets, evaluation of our homeowner portfolio compared to specific state or market averages.
  • Evaluate risk control needs and guidelines for expanded classes, lines of business or territories.
  • Analysis of claim information to identify trends or opportunities for loss ratio improvement.  For example, vacant property exposure, age of building exposure, tenant or property use profiles etc.
  • Recommend and play key role in product development where appropriate.
  • Create and implement and monitor risk programs that will comply with state regulations and reduce property and general liability claims.
  • Serve as a resource for the company in pertinent risk control discussions with reinsurance brokers, reinsurers, vendors and agents.
  • Research, analyze and report on cost effective plans to minimize, reduce or control attritional and catastrophic losses.


General supervision is received from the Vice President, Underwriting or other senior staff member.


  • Bachelor's degree in marketing, business or other appropriate discipline, plus 8 or more years of relevant risk control experience in the property & casualty industry.
  • Broad and in‑depth experience within the industry, with an understanding of risk control marketing, underwriting and claims adjusting functions. Good knowledge of assigned territory.
  • Strong verbal, written and presentation communication skills.
  • Strong organizational skills.
  • Solid analytical and decision making skills to measure results and adjust timely to trends.
  • Excellent sales/marketing skills.
  • Proficient with Microsoft Word, Excel, Outlook and PowerPoint.
  • Strong interpersonal and negotiation skills; including the ability to resolve disagreements quickly and effectively.
  • Insurance designations are a plus.
  • Ability to travel extensively.


  • Typical office or residence-based/field environment.
  • For field based positions, regular outside automobile day travel of approximately 80% is expected.
  • Overnight travel may be required, including trips to the Home Office.

How to Apply:

Submit cover letter, salary requirements and resume, in strict confidence.

Apply Online

We consider applicants for all positions without regard to race, color, religion, sex, national origin, ancestry, place of birth, gender identity, physical or mental disability, sexual orientation, genetic information, age, or veteran status, or any other legally protected status. Applicants requiring accommodation in the application and/or interview process should contact the Human Resources Department at ContactHR@VermontMutual.com.

We offer a comprehensive and competitive benefits package for all of our employees:

Competitive Salary
Paid Time Off
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance

Life Insurance
Disability Insurance
Professional Development
Wellness Programs
Company-sponsored Events
...and more!

Questions? Please call us at 800-451-5000

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Agent Locations: Connecticut, Maine, Massachusetts, New Hampshire, New York State, Rhode Island and Vermont.