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Accounts Receivable Representative


To perform a variety of clerical, technical and specialized accounting tasks associated with the processing of insurance policy payments, disbursements, account reconciliation and answering telephone calls related to billing.


  • Perform various clerical accounting tasks associated with a primary accounting function, requiring mastery of a number of technical policies and procedures related to that function.
  • Provide excellent customer service via phone by responding to a wide range of inquiries from agents, insureds and mortgage companies.
  • Open, sort, and screen incoming mail. Apply payments to policies, including unapplied cash received with new applications, ACH, credit card and sweep payments.
  • Prepare a daily banking deposit.
  • Prepare disbursement of payments for return premiums.
  • Review and process customer banking information for automatic payments to company.
  • Perform a variety of miscellaneous tasks, including transferring money, processing stop payments, check returns, write-offs and non-sufficient funds.
  • Prepare and use system generated reports.
  • Prepare reports, letters and accounting forms using Word, Document Manager and Excel
  • Process financial data in accounting software.
  • Organize and file information as needed.
  • Performs other duties or special projects as required or as assigned.


Moderate supervision is received from the Direct Bill Manager


  • Associates Degree plus one or more years of relevant experience, or a combination of education and experience from which comparable knowledge and skills are required.
  • Basic bookkeeping and/or accounting knowledge and skills including completed courses desirable.
  • Strong math skills.
  • Customer service oriented.
  • Prior telephone customer service experience preferred.
  • Familiarity with computerized accounting systems and various software.
  • Good typing/data entry and other general clerical skills.
  • Ability to work effectively and cooperatively with a variety of company personnel, agents, insureds and others outside of the company.
  • Excellent with PC applications, including Microsoft Outlook, Word and Excel.


  • Predominantly sedentary office position in a professional setting with high frequency of keyboarding/computer work and phone use.
  • The physical demands are minimal and typical of similar jobs in comparable organizations.
  • The work environment is representative and typical of similar jobs in comparable organizations.

How to Apply:

Submit cover letter, salary requirements and resume, in strict confidence.

Apply Online

We consider applicants for all positions without regard to race, color, religion, sex, national origin, ancestry, place of birth, gender identity, physical or mental disability, sexual orientation, genetic information, age, or veteran status, or any other legally protected status. Applicants requiring accommodation in the application and/or interview process should contact the Human Resources Department at ContactHR@VermontMutual.com.

We offer a comprehensive and competitive benefits package for all of our employees:

Competitive Salary
Paid Time Off
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance

Life Insurance
Disability Insurance
Professional Development
Wellness Programs
Company-sponsored Events
...and more!

Questions? Please call us at 800-451-5000

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Agent Locations: Connecticut, Maine, Massachusetts, New Hampshire, New York State, Rhode Island and Vermont.