• Career Opportunities

  • 1

Policy Services Clerk


To perform a variety of routine clerical tasks pertaining to filing, mail, printing, and supplies.


  • > Primary

    • Retrieve, open, and distribute incoming mail for Montpelier and Berlin locations.
    • Pick up and deliver interoffice mail according to preset schedule for Montpelier and Berlin locations.
    • Pick up, sort and process outgoing mail according to preset procedures.
    • Maintain offsite media storage for the Network and Operations areas.
    • Operate various types of mail/file equipment necessary to complete task assignments.
    • Assemble policy packages produced through nightly cycles.
    • Verify that output was received and taken care on a daily basis.
    • Maintain various lists, logs and/or reports on assembling, mailing, etc.
    • Perform basic computer data entry functions.
    • Coordinate and process incoming and outgoing UPS (or other carrier) mail.
    • Keep various records in regards to postage costs, outsourcing totals, and the like.
    • Keep abreast of USPS changes, report in writing on how changes will affect Vermont Mutual Insurance Group.
    • Performs other duties or special projects as required or as assigned.

    > Secondary

    • Back up printer operations as needed.
    • Back up front office reception duties, as needed.
    • Understand and keep abreast of all processes and procedures associated with the printers.


Moderate supervision is received from the Policy Services Manager, or other senior staff.


  • High school education, plus some relevant office experience, or a combination of education and  experience from which comparable knowledge and skills are acquired.
  • Good basic reading, spelling, and filing skills; typing/data entry skills.
  • Ability to understand and follow detailed instructions/procedures.
  • Valid driver’s license.
  • Ability to effectively use PC Applications such as Microsoft Word & Outlook.
  • Ability to deal courteously and efficiently with other company staff, and visitors.
  • Physical ability to lift and carry moderately heavy stacks of files, documents or supplies.
  • Physical ability to operate mail machines and printers.


  • Repetitive motions preparing mail; Lifting, bending, stooping, standing, lifting, carrying, reaching, twisting, driving.
  • The work environment is representative and typical of similar jobs in comparable organizations.

How to Apply:

Submit cover letter, salary requirements and resume, in strict confidence.

Apply Online

We consider applicants for all positions without regard to race, color, religion, sex, national origin, ancestry, place of birth, gender identity, physical or mental disability, sexual orientation, genetic information, age, or veteran status, or any other legally protected status. Applicants requiring accommodation in the application and/or interview process should contact the Human Resources Department at ContactHR@VermontMutual.com.

We offer a comprehensive and competitive benefits package for all of our employees:

Competitive Salary
Paid Time Off
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance

Life Insurance
Disability Insurance
Professional Development
Wellness Programs
Company-sponsored Events
...and more!

Questions? Please call us at 800-451-5000

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